- April 13, 2018 at 3:59 pm
When I dial our DID it rings busy and the following is from Vitelity Tech support.
I show your sub account is registered properly, but your device is rejecting our traffic:
Apr 13 8:30:32.848 AM 64.2.xxx.xxx> 18.104.22.168 INVITE sip:email@example.com:5060 SIP/2.0
Apr 13 8:30:32.893 AM 172.245.xxx.xxx > 22.214.171.124 SIP/2.0 403 Forbidden
These rejections are coming from VitalPBX.
Thanks for your help
- April 13, 2018 at 4:32 pm
- April 13, 2018 at 6:09 pm
I have called using my verizon cell as well as my google hang out & Skype. All indicate busy or unavailable. I don’t have a land line. Is there a way to do a call trace with any of the above devices? What is it that you are looking for?
To me it seems like a networking security error.
Here is arecord from vitelity
A call to your DID xxx5000441 from xxx9058888 has failed at 8:19am on 04/13/2018 MDT. We received ‘CONGESTION’ when attempting to route the call to your server or device. This number is configured to route to the peer 360a_pbxout on the account 360andy.
Thanks again for your help, it is mystifying. I have this installed on a VPS and whitelisted the vitelity server if that helps.0
- April 13, 2018 at 6:33 pm
- April 13, 2018 at 9:05 pm
- April 13, 2018 at 11:14 pm
- April 13, 2018 at 11:16 pm
- April 16, 2018 at 7:16 pm
Thanks for all your help. I am know able to call in. I used you pics to help set it up. Seems like there is a conflict when I am setting up an outbound Vitelity trunk. When I setup another trunk for outbound only the outbound works but the inbound fails. That is not a drop dead issue on this sever because I am using Google Voice as the outbound trunk.
I will play around with the settings to see if I can get both working.
Thanks for all your help. it is very nice to have a company that provides this support. I will recommend you to everyone.
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