VitalPBX under NAT

› VitalPBX Community Support › General Discussion › VitalPBX under NAT

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    • November 7, 2019 at 4:19 pm
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    khuyenht
    Participant

    Hi All,

    My diagram

    INTERNET<-NAT->Firewall  – VitalPBX ( 10.x.x.x) -IPphone

    I use SIP trunk to my service provider , incoming/outgoing call working fine until today.

    I can’t call out and receive any call from our VOIP service provider. after debug VOIP service provider answer they only received voip data from my VItalPBX private IP ( 10.x.x.x) not from my Internet IP so they reject my voip data.

    i have checked NAT configuration in Firewall , everything seem working fine except voip.

    Could you please help me to resolve this issue.

    Thanks you so much.

     

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Replies
    • November 8, 2019 at 8:42 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Do you have multiple network interfaces?

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    • November 9, 2019 at 3:22 pm
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    khuyenht
    Participant

    @ing-joserivera26

    Hi Mrivera,

    i have only 1 network card ( 1 IP private 10.x.x.x)

    Thank you

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    • November 10, 2019 at 6:40 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Did you define your Public and Private IP address on SIP Settings?

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    • November 11, 2019 at 3:46 am
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    khuyenht
    Participant

    @ing-joserivera26

    Hi Mrivera,

    we don’t define Public and private IP in SIP setting, i keep the default setting.

    https://i.imgur.com/R1Fv4nO.png~

    below is our /etc/asterisk/ombutel/sip__10-general.conf

    [general]
    context=sip-default
    udpbindaddr=0.0.0.0:5060
    tcpbindaddr=0.0.0.0:5060
    tlsbindaddr=0.0.0.0:5061
    tlscipher=ALL
    tlsclientmethod=tlsv1
    accept_outofcall_message=yes
    allow=!all,ulaw,alaw,g729,g722,gsm
    allowguest=no

    allowtransfer=yes
    alwaysauthreject=yes
    authfailureevents=no
    autoframing=no
    defaultexpiry=120
    dumphistory=no
    dynamic_exclude_static=no
    faxdetect=no
    g726nonstandard=no
    jbenabled=no
    jbforce=no
    jbimpl=fixed
    language=en
    maxcallbitrate=384
    maxexpiry=3600
    minexpiry=60
    notifycid=no
    notifyhold=no
    notifyringing=yes
    preferred_codec_only=no
    recordhistory=no
    rtpholdtimeout=300
    rtptimeout=30
    sipdebug=no
    srvlookup=no
    tonezone=us
    tos_audio=ef
    tos_sip=cs3
    tos_video=af41
    videosupport=no
    nat=no
    websocket_enabled=true
    autodomain=no
    allowexternaldomains=yes
    tcpenable=no
    tlsenable=no
    tlsdontverifyserver=no
    useragent=VitalPBX
    callcounter=yes
    tos_text=af41
    cos_sip=3
    cos_audio=5

    Could you please help,

    Thank you so much

     

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    • November 12, 2019 at 2:44 pm
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    khuyenht
    Participant

    Hi Mrivera,

    the service provider block our connect because VitalPBX use private IP when send packet to service provide.

    https://uphinh.vn/image/rPLNE

    could you please support me configure Vitalpbx using Public IP addres.

    Thanks so much

     

     

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    • November 13, 2019 at 6:14 pm
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    olegbo
    Participant

    If you have static public IP address, it’s must be configured in SIP settings.

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    • November 13, 2019 at 6:21 pm
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    olegbo
    Participant

    You need to config localnet address too.

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Viewing 7 replies - 1 through 7 (of 7 total)

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