VOICEMAIL ALWAYS ASKING TO CHANGE PASSWORD

› VitalPBX Community Support › General Discussion › VOICEMAIL ALWAYS ASKING TO CHANGE PASSWORD

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    • June 16, 2020 at 6:26 pm
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    chaimjokh
    Participant
    Hi forum,

     

    We have buy the multitenant license key and now our VitalPBX it’s running with more than a hundred customers. I’m having some problem with Voicemail, because everytime that we dial *97 the prompt it’s requering a new password.

    I tried to enable the option “Skip Instructions” but the prompt persists. Could you please help me? Below my VitalPBX Version.

    VitalPBX Carrier 2.4.2-1
    Asterisk 16.6.2-1
    DAHDI 2.11.1-7

     

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    • June 16, 2020 at 7:31 pm
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    Jose Miguel Rivera
    Keymaster
    NI
    If you use the same extension as password for voicemail, then, the system will always ask you to enter the password and some other settings.

    However, you may disable this behavior going to the voicemail settings and disabling the options Force Name and Force Greetings.

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    • June 16, 2020 at 7:58 pm
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    chaimjokh
    Participant
    Jose,

     

    Thank you, I was using the same extension as password.

    I changed the password and it’s working now.

     

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    • June 16, 2020 at 8:53 pm
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    PitzKey
    Participant
    US
    When you hover over the the “Voicemail Password” in Vital PBX:

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