Web GUI down – VitalPBX operational

› VitalPBX Community Support › General Discussion › Web GUI down – VitalPBX operational

  • Post
    • December 27, 2019 at 7:49 pm
    Tassos
    Participant

    I have a strange problem.

    I cannot access my VitalPBX from the web GUI. I can access it from SSH and it is operational.

    I cannot start Apache, it fails.

    Is there a way to fix it? Where should I look?

    Can I get a backup from command line, since I had not setup a backup procedure from GUI?

    VitalPBX Version : 2.4.0-2

    TIA

    Tassos

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  • Replies
    • December 27, 2019 at 7:51 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Did you force to use https?

    You can get apache errors log from the following path: /var/log/httpd/error_log

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    • December 27, 2019 at 7:52 pm
    Tassos
    Participant
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    @ing-joserivera26

    Yes, https was forced, but it worked for days.

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    • December 27, 2019 at 7:55 pm
    Tassos
    Participant
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    This is an exctract from error_log

    [Fri Dec 27 16:00:28.470159 2019] [suexec:notice] [pid 6588] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suex$
    [Fri Dec 27 16:00:28.470974 2019] [ssl:emerg] [pid 6588] AH02238: Unable to configure RSA server private key
    [Fri Dec 27 16:00:28.471000 2019] [ssl:emerg] [pid 6588] SSL Library Error: error:0B080074:x509 certificate routines:X5$

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    • December 27, 2019 at 8:01 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Try this:

    #Reset Configurations
    mysql -uroot ombutel -e"update ombu_settings set value = null where module_id = (select module_id from ombu_modules where name = 'http_server') and name = 'certificate_id';"
    mysql -uroot ombutel -e"update ombu_settings set value = 'no' where module_id = (select module_id from ombu_modules where name = 'http_server') and name = 'permanent_redirect';"

    #Reconfigure Apache and Restart
    /usr/share/ombutel/scripts/apache_conf
    systemctl restart httpd

    This will reset your apache configurations.

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    • December 27, 2019 at 8:07 pm
    Tassos
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    Perfect, thank you very much.

    it worked ok.

    I appreciate your help.

    Much obliged.

    Tassos

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