where i get IVR stats ?

› VitalPBX Community Support › General Discussion › where i get IVR stats ?

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    • August 19, 2019 at 2:51 am
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    vitorcosta
    Participant

    Are a Add on for that and a control to enabled it on each IVR…but cant find a report ou screen where this statistics are displayed.

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    • August 19, 2019 at 3:48 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Once you have installed the add-on you may get reports of your IVRs from “Reports >> IVR Reports >> IVR Stats“. 

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    • August 22, 2019 at 8:16 am
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    vitorcosta
    Participant

    @ing-joserivera26

    This menu  option only displayed at root tenant. There only root ivrs are visible.

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    • August 23, 2019 at 4:54 am
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    Jose Miguel Rivera
    Keymaster
    NI

    You may go to the user’s profiles, select the default tenant profile, and allow the IVR Stats module. In this way, the secondaries tenant users will be able to get IVR Stats from its tenants

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