Wrong error message return when I try a non existent number or an phone number who need 1 before the number.

VitalPBX Community Support General Discussion Wrong error message return when I try a non existent number or an phone number who need 1 before the number.

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    stmartinvincent
    Participant

    I used a trunk with a CUCM Server who is connect to my PRI. when I try a number who doesn’t exist he return  :

    [2018-04-10 13:40:17] VERBOSE[2011][C-00000013] pbx.c: Executing [network_error@sub-hangup-cause:1] NoOp(“SIP/8333-0000001d“, “Network Error“) in new stack
    [2018-04-10 13:40:17] VERBOSE[2011][C-00000013] pbx.c: Executing [network_error@sub-hangup-cause:2] Playback(“SIP/8333-0000001d“, “im-sorry&cannot-complete-network-error&please-try-again-later“) in new stack
    [2018-04-10 13:40:17] VERBOSE[2011][C-00000013] file.c: <SIP/8333-0000001d> Playing ‘im-sorry.ulaw’ (language ‘fr’)
    [2018-04-10 13:40:18] VERBOSE[2011][C-00000013] file.c: <SIP/8333-0000001d> Playing ‘cannot-complete-network-error.ulaw’ (language ‘fr’)
    [2018-04-10 13:40:21] VERBOSE[2011][C-00000013] file.c: <SIP/8333-0000001d> Playing ‘please-try-again-later.ulaw’ (language ‘fr’)

    He should return something like this “The number you have called is not assigned. Please check the number and try the call again.”

    The same error happend also with a phone call I forgot to put the 1 for long distance call. It is should not return the ‘cannot-complete-network-error.ulaw’ (language ‘fr’).

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    What version of VitalPBX do you have installed?

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    I need to know the Hangup Cause codes of those events. I am attaching an example of what i need.

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    stmartinvincent
    Participant

    [2018-05-22 15:05:25] VERBOSE[50659][C-00003565] pbx_builtins.c: Goto (trk-1,94508039810,9)
    [2018-05-22 15:05:25] VERBOSE[50659][C-00003565] pbx.c: Executing [94508039810@trk-1:9] Return(“SIP/6027-00006507“, “”) in new stack
    [2018-05-22 15:05:25] VERBOSE[50659][C-00003565] pbx.c: Executing [94508039810@cos-Appel_Externe_Canada_Et_USA-post:5] NoOp(“SIP/6027-00006507“, “Hangup Cause:38“) in new stack
    [2018-05-22 15:05:25] VERBOSE[50659][C-00003565] pbx.c: Executing [94508039810@cos-Appel_Externe_Canada_Et_USA-post:6] NoCDR(“SIP/6027-00006507“, “”) in new stack

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    stmartinvincent
    Participant

    VitalPBX 2.0.1-1 I will do the new update tonight

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    stmartinvincent
    Participant

    I see that Asterisk return this error, If I call the same number with a phone from my CUCM server he return a different error. Maybe it is the trunk between CUCM server and VPBX who create this errors.

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