wrong ringtone Germany

› VitalPBX Community Support › General Discussion › wrong ringtone Germany

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    • May 20, 2019 at 1:37 pm
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    mo10
    Participant

    Hello,

    when calling (internal) the ringtone sounds like USA not Germany.

    Could this be the source?
    indications.conf
    [general]
    country=de

    How to get german ringtone in VitalPBX?

    Language settings are all german.

    Thanks

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    • May 20, 2019 at 8:41 pm
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    tonywhelan
    Participant

    I have several different handset types on my PBX extensions and most had the USA ring & ringback tones instead of the Australian (AU) tones I wanted. I found I had to change the settings on the actual phone handsets rather than the PBX.

    I had to do this change on a Cisco SPA303 and a Grandstream GXP1610 to make them sound correct.

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    • May 20, 2019 at 9:30 pm
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    mo10
    Participant

    Thank you i will give that a try.

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    • May 20, 2019 at 9:37 pm
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    tonywhelan
    Participant

    Some phone (eg Yealink T23G) have a dropdown list of countries to set the tones for you, which makes it easy.

    Others, like my SPA303, require you to type in a complicated series of codes. If you are in that situation, you might have to search the web to find the correct sequence of codes for German ring tone.

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